Overview:
These Terms and Conditions govern your use of the Meola Interiors website and the purchase of any products offered through it. By accessing this website or placing an order, you agree to be bound by these terms.
If you do not agree with these Terms and Conditions, please refrain from using this website.
About Us:
These Terms and Conditions govern your use of the Meola Interiors website and the purchase of any products offered through it. By accessing this website or placing an order, you agree to be bound by these terms.
If you do not agree with these Terms and Conditions, please refrain from using this website.
Product Information:
We make every effort to present our products as accurately as possible.
Due to the natural character of olive burl wood and handcrafted production, variations in:
• grain
• colour
• tone
• pattern
• texture
• subtle irregularities
are inherent characteristics of the material and form part of the individuality of each piece.
No two items will be identical. These variations are not considered defects.
Made to Order Production:
Most Meola Interiors pieces are made to order.
Production typically requires 8 to 10 weeks, though timelines may vary depending on:
• material availability
• order complexity
• workshop capacity
Estimated completion dates will be confirmed after order confirmation.
Production begins only after shipping costs have been agreed and paid.
Pricing:
All prices listed on the website are subject to change without notice.
Prices do not include:
• shipping
• delivery
• customs duties
• import taxes
These costs will be calculated separately.
Payment:
Payment for products is required at the time of purchase unless otherwise agreed in writing.
For custom commissions or trade orders, staged payments may apply.
Orders will not enter production until payment has been received and shipping costs have been confirmed.
Returns & Cancellations:
Due to the made-to-order nature of our products, all sales are final once production has begun.
Orders may be cancelled prior to production starting, including if shipping costs are declined.
Returns are only accepted if an item arrives damaged or faulty.
Customers must notify us within 72 hours of delivery with supporting photographs.
Shipping & Delivery:
All Meola Interiors pieces are handcrafted and shipped from Italy.
Shipping costs are calculated after purchase to ensure the most accurate and secure delivery option for your location.
Once an order is placed, we will contact you with a detailed shipping quote tailored to your destination.
If you are located outside the European Union, your order may be subject to customs duties, import taxes, or local fees, which remain the responsibility of the recipient.
If the proposed shipping quote is not accepted, you may cancel your order at this stage and receive a full refund without additional charges.
Once shipping costs have been agreed and paid, production of the piece will begin.
Delivery timelines depend on destination, logistics providers, and customs processing.
While we work with trusted shipping partners, Meola Interiors cannot be held responsible for delays caused by carriers, customs authorities, or events beyond our control.
Inspection Upon Delivery:
Customers are responsible for inspecting items upon delivery.
If visible damage is present:
• note the damage with the courier before signing
• photograph the packaging and item
• contact us immediately
Failure to report visible damage at the time of delivery may affect claims.
Intellectual Property:
All designs, images, text, and content on the Meola Interiors website are the intellectual property of Meola Interiors.
They may not be reproduced, copied, or distributed without prior written permission.
Website Use:
You agree not to use the website in any way that:
• violates applicable laws or regulations
• infringes intellectual property rights
• interferes with the operation of the website
Limitation of Liability:
To the fullest extent permitted by law, Meola Interiors shall not be liable for indirect or consequential damages arising from the use of this website or our products.
Force Majeure:
Meola Interiors shall not be held responsible for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
• natural disasters
• supply chain disruption
• transportation delays
• strikes or labour disputes
• government restrictions
Governing Law:
These Terms and Conditions are governed by the laws of the United Kingdom.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.
Contact:
For questions regarding these Terms and Conditions please contact: